Contact details

Simon Bollans

T: +44 20 7809 2668 Email Simon | vCard Office: London

Simon Bollans Partner

Contact details

Simon Bollans

Simon Bollans
Partner

T: +44 20 7809 2668 Email Simon | vCard Office: London

Simon is a commercial lawyer with a focus on IT transactions and emerging technologies. He has significant experience advising on complex IT and managed services arrangements, BPO/IT outsourcings, and systems integration and digital transformation projects. Simon also advises on software licensing, data protection compliance, cyber security, and new disruptive technologies, such as AI and machine learning.
  • Profile
  • Services
  • Sectors

Simon advises clients in relation to the development, licensing and deployment of technology, both from a supplier and customer perspective. His experience includes advising on business-critical colocation data centre agreements, the provision and procurement of software as a service, cloud computing, and licensing AI and machine learning solutions.

Simon also has extensive experience advising on outsourcing arrangements, including critical outsourcings under the European Banking Authority’s outsourcing guidelines (and similar regulatory regimes). Noteworthy experience includes the re-negotiation of business-critical managed services agreements for a financial services company, drafting standard terms for the provision of a credit management platform, and advising a multinational mass media conglomerate on a global framework agreement for outsourced contact centre services.

From a data perspective, Simon advises clients on a wide range of data protection issues, from data transfers to the regulatory considerations for new disruptive technology such as automated facial recognition. He also advises on cyber security, and the containment and reporting of cyber incidents and personal data breaches.

Simon has gained industry experience from a number of client secondments, including to the technology contracting team of a Big Four accountancy firms and the group legal team of a global telecommunications provider. 

Simon “…can be relied upon to cut to the heart of issues and come up with pragmatic, solution orientated suggestions.”

The Legal 500 UK 2021

  • Investment funds
  • Commercial, outsourcing and technology
  • Data protection and information

Consumer lending business - product structuring and licensing arrangements

Advising on the establishment of a new technology business set up to provide an end-to-end credit management solution and managed services to third party lenders. This involved drafting EBA compliant customer templates, advising on intra-group services, data protection and IP arrangements, and negotiating material subcontracts.

Financial services company - EBA compliance

Advising a financial services company on compliance with the EBA outsourcing guidelines, and re-negotiating contracts for critical outsourced arrangements.

Payment platform provider - strategic contract negotiations

Supporting a NASDAQ listed payments platform negotiate high value customer/partner agreements, including advising on compliance with the EBA outsourcing guidelines from a supplier perspective.

Highstreet retailer - merchant and payment services 

Advising a major British multinational retailer on its merchant acquiring agreement.

FTSE 100 technology company

Advising a UK listed global technology company on a transformation project to provide its core on-premises software solutions as cloud-based services. This included auditing underlying licence arrangements and drafting the framework of standard legal terms for its cloud delivery model.

Consumer lending business

Advising one of the UK’s largest providers of consumer credit on the establishment of a new technology business set up to provide an end-to-end credit management solution and managed services to third party lenders. This involved drafting EBA compliant customer terms, advising on intra-group services, data protection and IP arrangements, and negotiating material subcontracts.

AI and machine learning scaleup 

Advising a European scaleup on several strategic and business critical colocation data centre agreements. This included drafting and negotiating the contractual framework, advising on the mitigation of key risks, and providing market insight on security requirements, service standards and service levels.

UK mobile network operator 

Leading negotiations on behalf of one of the UKs largest mobile network operators on a high value strategic MVNO agreement and underlying subcontracting arrangements, including briefing C-suite executives on escalated risks and mitigation measures.

Big Six energy company

Negotiating a strategic partnership agreement between a Big Six energy company and a global car manufacturer for the installation of electric vehicle charging points at consumer properties.

AI driven voice analytics solution provider

Advising on the deployment and licensing of an innovative AI driven voice analytics solution, including in relation to the protection of IP, data protection compliance and the overall contracting model.

American multinational mass media conglomerate 

Advising on various tech procurements and business process outsourcings, including drafting and leading negotiations on its global contact centre outsourcing framework agreement and local affiliate agreements. 

Big Four accountancy firm

Advising on various system implementation projects and BPO and IT outsourcing arrangements, including on its provision of outsourced KYC/CDD remediation services to a UK banking group.

More: Commercial, outsourcing and technology

American multinational technology corporation

Advising one of the world’s largest technology companies on the privacy and other regulatory considerations in relation to the development, deployment and licensing of facial recognition technology.

Listed technology company

Providing strategic advice to a listed tech company on managing the fall-out of multiple cyber-attacks and personal data breaches. This included advising senior stakeholders on the identification and containment of the incidents, engaging with forensic IT specialists, preparing internal and external comms, and drafting ICO notifications.

Fraud prevention and identity verification technology company

Advising this US based global tech company on the extra-territorial application of the GDPR, undertaking an in-depth analysis of its data flows and international transfers, and drafting its standard privacy terms and internal policy documentation.

FTSE 100 industrial technology company

Advising a UK listed global technology consulting company on its data protection compliance programme, including on its appointment of a group DPO, international data transfers and drafting policies, templates and standard terms.

Global accounting firms

Advising a number of leading global accountancy firms (including from the Big Four) on GDPR compliance, including drafting standard data protection terms and templates, and advising on intra-group data transfers. 

  • Rail and road
  • Technology
  • Professional services

Northern Rail

Advised on an IT procurement agreement.

More: Rail and road

 

One of the UK's largest providers of consumer credit

Advising one of the UK’s largest providers of consumer credit on the establishment of a new technology business set up to provide an end-to-end credit management solution and managed services to third party lenders. This involved drafting EBA compliant customer terms, advising on intra-group services, data protection and IP arrangements, and negotiating material subcontracts.

European scaleup

Advising a European scaleup on several strategic and business critical colocation data centre agreements. This included drafting and negotiating the contractual framework, advising on the mitigation of key risks, and providing market insight on security requirements, service standards and service levels.

Global technology company

Advising a global technology company on its transformation project to provide its core on-premises software solutions as cloud-based services. This included auditing underlying licence arrangements and drafting the framework of standard legal terms for its cloud delivery model.

Global technology company - AI and disruptive tech

Advising one of the world’s largest technology companies on the privacy and other regulatory considerations in relation to the development, deployment and licensing of facial recognition technology.

Listed technology company - SaaS 

Advising a UK listed global technology company on its transformation project to provide its core on-premises software solutions as cloud-based services. This included auditing underlying licence arrangements and drafting the framework of standard legal terms for its cloud delivery model.

AI and machine learning scaleup – colocation data centres 

Advising a European scaleup on several strategic and business critical colocation data centre agreements. This included drafting and negotiating the contractual framework, advising on the mitigation of key risks, and providing market insight on security requirements, service standards and service levels.

AI start-up - open source software compliance

Advising one of the UK’s leading developers of AI software for defence and security on its use of open source materials, and providing tailored guidance and training on open source compliance.

Social networking conglomerate – tech procurements

Advising the European region of one the world’s largest social media networks on various technology and telecoms procurements.

UK tech company - cyber security

Providing strategic advice to a listed tech company on managing the fall-out of multiple cyber-attacks and data breaches. This included advising senior stakeholders on the identification and containment of the incidents, engaging with forensic IT specialists, preparing internal and external comms, and drafting ICO notifications.

More: Technology

Big Four - system implementations and outsourcings

Advising on various system implementation projects and BPO and IT outsourcing arrangements, including on its provision of outsourced KYC/CDD remediation services to a UK banking group.

Professional services provider - IT procurement

Advising a top tier accountancy and business advisory firm on various IT procurements, client facing outsourcing agreements, and on data protection compliance.

Leading audit and advisory firm – AI solution licensing model

Advising on the deployment and licensing of an innovative AI driven voice analytics solution, including in relation to the protection of IP, data protection compliance and the overall contracting model.

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