Over the past couple of decades, many industries have come to rely increasingly on technology to enhance operations and improve productivity. However, the shipping and commodity industry has been slow to adapt to technological changes, to its detriment. Theoretically at least, many issues experienced during the course of the pandemic (delays in the arrival of paper bills of lading (BLs), difficulties in presenting due to closures of agents’ offices, vessel quarantines and restrictions imposed on human to human contact) might have been avoided if physical delivery had been conducted using electronic bills of lading (eBLs).
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