21 Sep 2017

All in a good cause?

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Darren Fodey and Richard Shepherd look at the consequences of new passenger protections for train operators. Looking at the potential for a new rail Ombudsman, they warn that "it is essential to get the role…right from the start: failure to address fundamental issues at inception may not encourage the right behaviours".

Click here to view the Rail Professional article – 'All in a good cause?'

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Darren Fodey

Darren Fodey
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T:  +44 20 7809 2388 M:  +44 7920 201 290 Email Darren | Vcard Office:  London

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