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01 Oct 2019

Placing customers ‘at the heart’ of the industry: technology

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Stephenson Harwood partner Tammy Samuel, and associate Bobbie Bickerton, discuss in a piece first published by Rail Professional, the impact of promises and challenges of new technology. Drawing on the emerging messages of the Williams Review – and its emphasis on the need for the rail industry to refocus on its customers – the pair consider the role of technology in improving passenger trust.

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Tammy Samuel

Tammy Samuel
Partner

T:  +44 20 7809 2227 M:  +44 7766 991 053 Email Tammy | Vcard Office:  London

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