Contact details

Tracey Jones

T: +44 20 7809 2641 M: +44 7585 904 420 Email Tracey | Vcard Office: London

Tracey Jones Secretarial services manager

Contact details

Tracey Jones

Tracey Jones
Secretarial services manager

T: +44 20 7809 2641 M: +44 7585 904 420 Email Tracey | Vcard Office: London

As secretarial services manager, Tracey’s highly motivated and resourceful approach, dedication and commitment, coupled with her leadership skills, ensure a first class secretarial service is provided to all fee earners.
  • Profile

Having begun her career as a junior secretary in 1989, Tracey now manages the London secretarial team of 55 personal assistants and team administrators. Tracey also manages the day-to-day relationship with our outsourced documentation production company.

Stephenson Harwood recognises the role of the secretarial team and the integral part they play in providing excellent client service. With valued secretarial experience, Tracey is able to ensure the team provide our lawyers with full secretarial support, allowing lawyers to focus on what they do best, that is providing legal advice and delivering high quality work for clients.

Tracey’s role includes:

Management and development of the teams including: creating specialised and innovative training programmes; recognising and valuing contributions and performance; and encouraging use of initiative.

Resource management including: working with local colleges to offer a trainee programme; creating a career path through the various roles and encouraging internal promotions; and workflow co-ordination.

Project management.

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© Stephenson Harwood LLP 2016. Any reference to Stephenson Harwood in this document means Stephenson Harwood LLP and/or its affiliated undertakings. Any reference to a partner is used to refer to a member of Stephenson Harwood LLP.